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Danny Meyer is CEO of Union Square Hospitality Group and the founder of Shake Shack. Highly acclaimed for some of New York’s most beloved restaurants, including Gramercy Tavern, and more, in 2015 he was named one of TIME Magazine’s “100 Most Influential People”. Meyer’s New York Times bestselling book, Setting the Table, examines the power of hospitality in restaurants, business and life.
Elaine Lin Hering is a Partner with Triad Consulting Group, where she works with clients to diagnose challenges, design solutions and deliver programs to build management capacity in negotiations, influence and conflict management skills. Prior to joining Triad, Elaine taught negotiation at Monash Law School in Melbourne, Australia and was a senior consultant for Conflict Management Australaisa, helping them expand their practice into the region. Along with Sheila Heen, she is the co-author of the companion group discussion guide Thank God for the Feedback.
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Danny Meyer
Restaurateur, CEO | Union Square Hospitality Group, Shake ShackElaine Lin Hering
Partner | Triad Consulting GroupCelebrate Emotional Skills
Published September 21, 2018TOPICS IN THIS VIDEO
Leading OrganizationsProcessDanny Meyer shares six emotional skills that work dramatically in giving an organization a hospitality advantage over their competitors.
About the Speaker(s)
Danny Meyer
Restaurateur, CEO
Danny Meyer is CEO of Union Square Hospitality Group and the founder of Shake Shack. Highly acclaimed for some of New York’s most beloved restaurants, including Gramercy Tavern, and more, in 2015 he was named one of TIME Magazine’s “100 Most Influential People”. Meyer’s New York Times bestselling book, Setting the Table, examines the power of hospitality in restaurants, business and life.
Elaine Lin Hering
Partner
Elaine Lin Hering is a Partner with Triad Consulting Group, where she works with clients to diagnose challenges, design solutions and deliver programs to build management capacity in negotiations, influence and conflict management skills. Prior to joining Triad, Elaine taught negotiation at Monash Law School in Melbourne, Australia and was a senior consultant for Conflict Management Australaisa, helping them expand their practice into the region. Along with Sheila Heen, she is the co-author of the companion group discussion guide Thank God for the Feedback.